PROTESTS have engulfed Hong Kong and show no signs of stopping following a controversial extradition bill. With ongoing protests, here's the latest on demonstrations in the city-state and how British tourists could be affected. Is it safe to travel to Hong Kong? Protests have exploded across the city, with developments leading to significant violence and tourists unsure of their next steps. The weekend protesters converge on Hong Kong's airport and barricades were set up, forcing some passengers to walk with the baggage to catch flights. On September 30 the UK Foreign and Commonwealth Office (FCO) updated its advice, in the wake of a protest at the international airport that led to the cancellation of all flights. The FCO warned: "Demonstrations may lead to sections of the city being closed off and road blocks being set up. "During recent protests, local buses, metro (MTR), Airport Express services and the Hong Kong Macao Ferry Terminal have temporarily suspended operations … [Read more...] about Is it safe to travel to Hong Kong? Latest advice on flights
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Even before a big winter storm looms into the forecast, you should be aware of your travel rights for winter storm flight cancellations—which can come in sudden, widespread waves, causing airport panic that makes it hard to think clearly. Because passengers actually do have an array of rights in winter weather cancellations. The first fact you need to know is that, in recent years, airlines have adopted a policy of making widespread, preemptive cancellations in advance of an actual storm. They rely on weather reports in order to manage their planes and flight personnel more efficiently, to make sure planes and crews are in a position to re-start operations most readily, and to avoid the huge fines they have to pay if they strand you on the tarmac for more than three hours. While this approach occasionally means cancelling flights that could really have operated, for the most part, preemptive cancellations seem to work better. Related:5 Insurance Tips for Avoiding Winter Flight … [Read more...] about What Are My Rights in a Winter Storm Flight Cancellation?
Passengers board an Alitalia flight from Rome. Photo: Alberto Pizzoli/AFP Some 200 international and domestic flights have been cancelled this week ahead of yet another strike at Italy's troubled Alitalia airline. Alitalia pilots and flight attendants are preparing to strike on Wednesday, October 9th, but the disruption is expected to start from Tuesday evening and last into Thursday morning. READ ALSO: What are my rights if a flight is cancelled or delayed? The airline has cancelled scores of flights on Wednesday and around a dozen on the days either side. For a full list, see here (Wednesday) and here (Tuesday and Thursday). Most of the fights affected are within Italy, and all are within Europe. Flights scheduled between 7-10 am and 6-9 pm on Wednesday will operate as planned, Alitalia said. The airline estimates that 70 percent of travellers will be able to fly that day. The walk-out relates to the protracted negotiations over a deal to rescue … [Read more...] about Alitalia strike: 200 flights to and from Italy cancelled
Valerie Deane writes On June 10 I flew out from Heathrow to Philadelphia to visit my daughter using a ticket I had bought direct from British Airways. Unfortunately the flight suffered a five-hour delay at Heathrow followed by a further hour on arrival in Philadelphia waiting for a gate and a marshall. The delay meant I was forced to find and pay for a motel for the night before I could continue my journey to my daughter’s house. On my return I applied to British Airways for compensation but this was rejected because the operating carrier was American Airlines. British Airways customer services said it would pass my request on to American which it duly did. Now I have received a very odd response from American saying I am not eligible for compensation for my flight from Charlotte. To continue reading this article Start your free trial of Premium Access all Premium articles Subscriber-only events Cancel any time Free for 30 days then only £2 per … [Read more...] about ‘My airline refused delay compensation with a nonsense excuse
American Airlines is shuffling senior management in a bid to fix flight problems and reverse a stock slump.American said Thursday it will assign a senior vice president to each of four areas: operations, airline network, revenue and customers. They’ll report to American’s president, Robert Isom, who says the new structure will sharpen American’s focus on reliability.A senior vice president who oversees customer service, Kerry Philipovitch, 49, will retire at the end of the year. She says it’s a long-planned personal decision.American is under pressure from investors because its stock price has dropped by nearly half since the start of 2018. This summer, American’s operation was plagued by widespread delays and cancellations, many of which management blamed on a work slowdown by mechanics seeking leverage in contract negotiations. … [Read more...] about American Airlines shuffles execs in bid to fix flight issues