The German cartel authorities have banned the online hotel booking portal, Booking.com, from requiring hotels across the country to offer it their lowest room prices. The Bundeskartellamt said in a statement Wednesday that it had prohibited Booking.com from continuing to apply its "best price" clauses in Germany. The statement said it had ordered the hotel booking portal to "completely delete the clauses from its contracts and general terms and conditions by January 31." Under the clauses, the hotels were obliged to always offer Booking.com their lowest room prices, maximum room capacity and most favourable booking and cancellation conditions available on all online and offline booking channels. "These so-called narrow best price clauses also restrict both competition between the existing portals and competition between the hotels themselves," said cartel office president Andreas Mundt. The clauses infringed the hotels' freedom to set prices on their own online sales channels, … [Read more...] about German cartel authority punishes booking.com
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Travel Troubleshooter: Why can’t JustFly.com just fix my ticket to Australia?
By Christopher Elliott, King Features Syndicate, Inc. | PUBLISHED: March 17, 2018 at 11:00 am | UPDATED: March 19, 2018 at 4:05 am Dear Travel Troubleshooter: I recently made a reservation through JustFly.com to travel from Minneapolis to Coffs Harbour, Australia, via Sydney. Three weeks ago, I looked up my reservation on the Qantas website and found that the U.S. flights had been canceled. Neither Qantas nor Justfly.com contacted me regarding the cancellation. I called Justfly.com immediately and it changed the itinerary, but I have yet to receive the confirmation and e-tickets. I have spent hours on the phone every day with JustFly.com. The company insists that it has not received the approval from Qantas to issue the tickets. I’m supposed to leave in four days. I also called customer service at Qantas, and they said I had to go through my booking agent. Can you help? — Janice Malvey, Minneapolis Answer: JustFly.com and Qantas should have notified you of your … [Read more...] about Travel Troubleshooter: Why can’t JustFly.com just fix my ticket to Australia?
Why can’t JustFly.com just fix my ticket to Australia?
I recently made a reservation through JustFly.com to travel from Minneapolis to Coffs Harbour, Australia, via Sydney. Three weeks ago, I looked up my reservation on the Qantas website and found that the U.S. flights had been canceled.Neither Qantas nor Justfly.com contacted me regarding the cancellation. I called Justfly.com immediately and it changed the itinerary, but I have yet to receive the confirmation and e-tickets.I have spent hours on the phone every day with JustFly.com. The company insists that it has not received the approval from Qantas to issue the tickets. I'm supposed to leave in four days. I also called customer service at Qantas, and they said I had to go through my booking agent. Can you help?— Janice Malvey, Minneapolis A: JustFly.com and Qantas should have notified you of your ticket changes immediately and worked with you to fix your itinerary.So what went wrong? Sometimes, this kind of problem comes up when there's a communication breakdown between you and … [Read more...] about Why can’t JustFly.com just fix my ticket to Australia?
Take Your Date on a Mini-Break with Match.com and Stylist
December 19, 2016 There’s something so exciting about going on a mini-break with your other half. You have all the fun of planning the trip, finding out those little extra details about the other person that you never knew, and then exploring a beautiful city, area or country together. It’s for that reason that I’ve paired up with Match.com and Stylist to highlight just why you should book a mini-break with your date next year. You can find the whole article here, but for those of you who want a spoiler… It’s no secret on The Lifestyle Diaries that I try to organise as many trips as possible throughout the year, and take Andy with me as often as I can. This year, even though we’ve been a little tight on holiday days, we’ve been to Barcelona, Paris and Cornwall. Next year? It’s looking like Mexico and maybe somewhere else far away, with a few trips closer to home, too. Staying at The Scarlet has been one of my favourite, … [Read more...] about Take Your Date on a Mini-Break with Match.com and Stylist
8 reasons why I love Hotels.com to book hotels
Friday newsletters always feature luxury travel contests, tips, series, or news. Today (August 15th, 2014): Travel Tip: 8 reasons why I love Hotels.com to book luxury hotels & save money. Disclosure of interests: this post is not commissioned and solely based on my own experience. Hotels.com is one of my favorite hotel engine booking websites, as you can read in my tips for getting the best deal at a luxury hotel (besides booking through Jetsetter or booking directly on the hotel website using a Best Rate Guarantee). You can save lots of money when you book a luxury hotel through Hotels.com and here are 8 reasons why: Hotels.com allows payment in your own currency (the choice of currency can be adjusted at the top of the website). As such, you avoid paying the sometimes heavy foreign currency taxes (up to 3%) that come with most credit cards (a hidden cost that many are not aware of). Hotels.com has almost permanently discount coupons … [Read more...] about 8 reasons why I love Hotels.com to book hotels