IT is easy to make a mistake when you're booking flights, especially with details such as destinations, names or times. However, sometimes you might just change your mind and want to cancel your flight right after booking. Some airlines in the UK offer a 24-hour grace period, or 'cooling off' period, where they will give you a full refund if the flight needs to be cancelled within that time. While some airlines offer the service for free, and others charge a fee - and some airlines don't allow any cancellations at all and you will risk losing out. Here, Sun Online Travel reveals the cancellation policies you need to know about:British Airways British Airways allow a 24-hour grace period for passengers to change a flight for free if there is a mistake with the date or time of a flight. They advise, instead of trying to change the booking, to "cancel it and start again" after getting a refund. The website explains: "If you notice a mistake with your booking after you have paid for your … [Read more...] about How long airlines like British Airways REALLY give you to cancel your flights for free
Ryanair cancellation policy 24 hours
Some visitors consider the Azores a warm Iceland, which is only partly true. But as I hiked a rocky beach path on São Miguel Island, I briefly thought I was back in that subarctic country. All around me lay the kind of black and green landscape I had loved in Iceland: lunar fields of volcanic rock, covered in lichens. On one side, the azure Atlantic; on the other, a mossy cliff wall soared high above. Steam rose from the chunky ground. A faint scent of sulfur wafted in the air. Below me, people waded in a natural tidal pool. I climbed down a ladder to join them, bracing for a chill. Instead, the brackish water was soothingly warm — hot in places. Here at Ponta da Ferraria, a hot spring blends with ocean water at low tide, for a thrilling swimming experience. I frog-stroked my way to the mouth of the lagoon, where cool waves crashed into the rocks. Then I let the surf carry me back to the heat, past others clinging to ropes for safety. I was body surfing on ocean waves in a … [Read more...] about Portugal’s wild Azores isles are geothermal wonders — and relatively close to the U.S.
Ryanair has launched its first frequent flyer programme, but it’s nothing to do with points. The scheme, dubbed Ryanair Choice, costs £199 a year for membership and offers passengers free seating choice, fast-track security passes and priority boarding on every booking. It's an interesting move for the Irish budget carrier, which relies heavily on extra charges like this to stay afloat given its persistently low airfares. And loyalty has never been particularly high on the priority list for CEO Michael O’Leary, who once barked the phrase: “Are we going to say sorry for our lack of customer service? Absolutely not." For the £199 annual fee to actually save you money, you’d have to be a fairly regular Ryanair flyer, who routinely pays extra to choose their seat and board before the masses. Ryanair expects to fly 152 million customers next year to 37 countries in Europe and beyond. So how many will sign up? Telegraph Travel's consumer expert Nick Trend is … [Read more...] about Ryanair is launching a frequent flyer scheme
RYANAIR passengers whose flights are delayed could get up to five per cent off their next flight as the airline finally makes a move to improve customer care. The airline also announced a number of other "customer care improvements" that could see cheaper flights with better service in the coming year. The airline has promised that if they drop below their target of 90 per cent of flights landing on time, excluding Air Traffic Control (ATC) issues, then they will give customers five per cent off the following month's air fares. And for savvy travellers, if they are able to find a cheaper fare within three hours of booking, Ryanair will refund the difference plus €5 (£4.40) MyRyanair credit. Frequent flyers will be able to pay €199 (£175) a year for free seat reservations and priority boarding - but it's not clear whether this will replace existing priority boarding passes. The airline will also be introducing better customer care initiatives. … [Read more...] about Ryanair will offer cheaper fares when flights are delayed as the airline finally improves customer service