News : Travel Related: American Airlines I have a childish palate when it comes to my taste in food. While I think that one of the more recent additions to the American Airline’s First Class menu is horrific, I explain more here, the AA warm cookies win my heart. The scent in the cabin is wonderful as they’re heated up, the satisfying sweet crunch is delicious. Being British, I find that a cookie (or biscuit) goes extremely well with my cup of tea. American Airlines has, however, changed their supplier and View From The Wing reports that these new cookies are less gooey but too sweet: The new cookie is “a little less gooey than the last cookie which is actually a good thing. It didn’t disintegrate picking it up. That said I didn’t love the consistency, and it was too sweet for my taste. I’d prefer it to be paired with something to give it better balance.” While we’re not talking about the introduction of a new high-end champagne or a … [Read more...] about Is New American Airlines First Class Cookie Good Or Bad?
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Valerie Deane writes On June 10 I flew out from Heathrow to Philadelphia to visit my daughter using a ticket I had bought direct from British Airways. Unfortunately the flight suffered a five-hour delay at Heathrow followed by a further hour on arrival in Philadelphia waiting for a gate and a marshall. The delay meant I was forced to find and pay for a motel for the night before I could continue my journey to my daughter’s house. On my return I applied to British Airways for compensation but this was rejected because the operating carrier was American Airlines. British Airways customer services said it would pass my request on to American which it duly did. Now I have received a very odd response from American saying I am not eligible for compensation for my flight from Charlotte. To continue reading this article Start your free trial of Premium Access all Premium articles Subscriber-only events Cancel any time Free for 30 days then only £2 per … [Read more...] about ‘My airline refused delay compensation with a nonsense excuse
News : Travel There was utter chaos at Chicago O’Hare International Airport on Monday following a frightening incident. An airport catering cart, being used to deliver food to airlines including American Airlines, went completely out of control. You have to see it to believe it! Luckily, an American Airlines employee came to the rescue and saved the day with some quick thinking and driving skills. The video shows the cart’s crazy circular ride on the tarmac. It’s like something out of a comedy sketch. As the cart continues to spin, it gets closer to the nose of a nearby plane, but in the nick of time, an American Airlines employee drives another vehicle into the mental cart, causing both to crash and saving the plane and nearby employees from severe injury and damage. Even if you find the food on American Airlines horrific (you’ll be shocked to see what they currently serve in First Class), 18 Million people have enjoyed watching this airline food take its … [Read more...] about Chaos At Chicago Airport As American Airlines Cart Goes Crazy
News : Travel Related: American Airlines American is the first airline to fly out of New York LaGuardia in the morning, with flights scheduled to push back before 6am, even though they can’t actually take to the air before the 6am, according to thought leader in travel, View From The Wing. He says “As far as I can tell only American schedules LaGuardia departures before 6 a.m. While it’s desirable to get out ahead of other airlines to be first in the departure queue at the crowded airport, those flights push back and… wait. It’s unclear to me the benefit of pushing back more than 5 and 10 minutes early.” American apparently has two flights scheduled to depart before the 6 a.m. curfew: While he questions the benefits of push back first, American Airlines spokesperson Justin Franco says: “We set these departure times for mainly two reasons. The first one is ensure that once the curfew expires we are at the top of the queue for runway departure. … [Read more...] about Why Is American The First Airline To Fly Out Of New York?
News : Travel Related: American Airlines One always likes to assume that authority figures and those that run companies know what they’re doing and spend company funds sensible. Of course, this isn’t always true and the latest investment by American Airlines is considered by some to be completely insane. It seems that they are in such a rush to refit their Boeing 737-800 cabins with a more densified design (from 160 seats to up to 172 seats), that they are currently refitting and will then be re-refitting these cabins once again next year. According to View From The Wing: “What’s more the ‘fixes’ to first class don’t appear to have been certified yet. That means American is spending money to put the problematic seats in, only to have to rip them out spending money to replace them again later. That’s almost the definition of insanity.” While customers may like bigger overhead bins, they hate the new, less padded seats that are … [Read more...] about An Insane Move By American Airlines