Friday newsletters always feature luxury travel contests, tips, series, or news. Today (August 17, 2018): the new combined Marriott, SPG, & Ritz-Carlton loyalty program explained. In 2016, when the Marriott hotel group purchased all hotels in the Starwood portfolio, not much changed to their loyalty programs. In addition, Marriott also managed a separate loyalty program for their Ritz-Carlton properties. Tomorrow, August 18th, the loyalty programs of Marriott (Marriott Rewards), Starwood (Starwood Preferred Guest or SPG) and Ritz-Carlton (Ritz-Carlton Rewards) are finally uniting into one program with 110 million (!!!) members. As for now, the three programs will co-exist along each other, until a new name for the program will be introduced in 2019. It’s time to have an in-depth look at the new loyalty program, with everything you need to know from earning points and elite status benefits to free hotel nights and boosting your … [Read more...] about Ultimate guide to the new combined Marriott, SPG, & Ritz-Carlton loyalty program
“True to its innovative DNA, Starwood Hotels & Resorts once again announces an industry first, this time by redefining the age-old arrival experience”, according to what Christopher Carman — who is the social media specialist at Starwood Hotels & Resorts Worldwide — posted in the Starwood Preferred Guest forum on Milepoint back on Monday, January 27, 2014. “Coming soon, travelers can opt-out of traditional check-in completely — no more lines, visits to the front desk, swiped credit cards, or even keys — and instead use their smart phone to check-in and open their guest room door. A truly keyless check-in allows the first guest interaction with hotel associates to be personal rather than transactional.”Carman — who posted as InsideFlyer member SPG Champion 2 — then announced the implementation of the new technology known as SPG Keyless on Monday, November 3, 2014. “Earlier this year we … [Read more...] about Announcing the Next Generation of SPG Keyless by Starwood
Starwood Preferred Guest has just added a new transfer partner to their lineup – Virgin America.One of the signs of a good airline or hotel loyalty program is the ability to transfer points/miles at favorable ratios, to other airline or hotel partners. Generally you want to have more choices, though even a single strong partner can be enough of a reason to utilize a program more. Starwood has a ton of points transfer choices, with many of their strongest being airline partners such as American Airlines, Japan Airlines, and Singapore Airlines, and one of their weakest options being United MileagePlus.With the addition of Virgin America as a transfer partner, SPG Starpoints can now be transferred to Virgin America Elevate points at a 1:1 ratio. When you transfer 20,000 points into airline miles you’ll receive a bonus of 5,000 miles, which is like getting 1.25 miles per dollar spent.Elevate members will also earn two points for every dollar spent on Starwood hotel stays. Note … [Read more...] about Should You Transfer SPG Starpoints to Virgin America?
Register for SPG Triple Crave by Nov. 30 to earn triple points until Dec. 30Here’s a reminder that Starwood Preferred Guest members can earn triple SPG points Mondays through Thursdays on purchases of $50 or more at participating restaurants and bars at Starwood properties through Dec. 30, 2014. There are more than 1,400 participating restaurants worldwide.To be eligible for the promotion, members must first register HERE by Nov. 30, 2014.You must present your membership card or SPG membership number to the server to earn the bonus points. Blackout dates include Thanksgiving, Christmas Eve and Christmas Day. The $50 minimum spend excludes taxes and gratuities.For a list of participating restaurants and bars, click HERE. INSIDE|Point: You don’t have to be staying at the hotel to earn points when dining at Starwood properties. During the promotion, you’ll earn an additional four points per dollar … [Read more...] about Don’t Forget: Register for SPG Triple Crave – Triple Points for Dining
Mergers of this size take time, many systems need to be integrated. The red tape involved is almost unfathomable. One of the best stats to illustrate this is a number Maya Liebman, CIO of American Airlines has referred to in the past. When US Airways and American Airlines merged, they had over 700 instances where two systems would need to merge. Now that a year’s worth of water has passed under the Marriott/SPG bridge, what do we know that we didn’t last year? Not much.These are all good questions. I think it’s fair to assume we would have received some answers by now. I’m especially surprised there’s been no news at all on a timeline of when the two chains will consider the sum total of a customer’s business at both chains when evaluating what elite status level they’ve earned.The vexing part here is that figuring that out shouldn’t be hard. Follow me for just a minute. Marriott and SPG have the plumbing to … [Read more...] about Do Marriott’s Changes Hurt SPG Loyalists?